Service Quality
While many customers praised the attentive and friendly service from staff like Edgar, Jennifer, and Eugenio, there were significant complaints about rude and unprofessional behavior from some servers.
Food Quality
Feedback on food quality was mixed; some enjoyed the dishes, while others found the food overpriced, tasteless, or poorly prepared.
Pricing Issues
Numerous reviews highlighted high prices and mandatory gratuity charges, leading to dissatisfaction among customers who felt they were not receiving value for their money.
Atmosphere
The restaurant's ambiance was generally appreciated, with many noting it as a pleasant place to relax before flights, despite being located in an airport.
Customer Experience
Several customers reported negative experiences related to service and food quality, indicating a need for better training and consistency among staff.