About
Hotel
At the Aiden Austin City Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Aiden Austin City Hotel will stand out among other hotels in Austin,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Aiden Austin City Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.3
2,095 reviews
5 stars
1,233
4 stars
514
3 stars
172
2 stars
61
1 star
115
- IKIlya K.4 days ago5.0What an unexpected gem! This place is not truly luxurious (and you shouldn't expect that at this price point), but you can feel so much care and love in every smallest detail. Everything is thought through and the staff is absolutely fantastic.
- NNNeTexDude6 days ago5.0This was the first time at this property, I had two rooms, both faced the pool. The breakfast was the typical Best Western style breakfast but had an attendant that was fun, friendly, and we had everything at all times. The exercise room is absolutely fantastic for a hotel. All the staff members that we met or friendly, courteous and professional. I would say the best part about this location is its very central in all of the Ubers plus waymo can pick you up and take you anywhere you want at a very good low price. We did not eat in the restaurant but it must be good because it was slam packed Saturday night. Yes it's an older property, but it is well updated, the rooms were cozy and clean and I have absolutely no issues or complaints about this hotel. Oh yeah, seem to have plenty of parking.
- MMMatthias M.6 days ago2.0Not sound proof at all. I was in room 230 - and when the person in the room above me was awake, I was too. The ceiling was almost shaking with each of the steps. Same was true for the gym. You could also hear the person in the room above move. So if you’re looking for a tranquil place to have a good night‘s rest, this isn’t it. Apart from that, make sure to inform front desk until noon time if you want to have housekeeping taking care of your room.
- SMSal MichaelOct 24, 20251.0I was very excited to stay here. But when our flight was cancelled due to the nationwide Alaska Airlines shutdown, the hotel refused to let us cancel our reservation even though we provided them advanced notice of our flight cancellation. I've called an additional 2 times to speak with manager Raul and I've been met with rudeness and dismissiveness. We're still being charged for the room. Book elsewhere!
- SWSteph WestOct 21, 20255.0I loved my stay here! The hotel has a great personality, the staff are very friendly and helpful, and it has free breakfast and parking! I would definitely stay here again.