Advantage Federal Credit Union

3.2
21 reviews

About

Credit UnionATM
We offer many great products and services, but our auto loan rates are the lowest around. We have thousands of members that have refinanced their car loans with us and have saved members over one million dollars over the years. We launched our Student Checking account, which has many perks and benefits designed 100% for young adults.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable
  • On-site parkingAvailable

Location

Advantage Federal Credit Union
1625 Mt Hope Ave, Rochester, NY
14620, United States

Hours

Reviews

3.2
21 reviews
5 stars
10
4 stars
2
3 stars
0
2 stars
1
1 star
8
  • EG
    Elena Gruzdeva
    Sep 24, 2025
    5.0
    I had a complicated and urgent situation last month that required assistance from the Advantage Credit Union. Everyone at the Credit Union was very helpful and kind. I'd like to mention Simon who was particularly attentive and nice. I really appreciate all the help I received!
  • LH
    Lashawn Harris
    Aug 22, 2022
    5.0
    Mrs. Shannon glover ie the absolute best. She gave my wife and I a loan 4ys ago for a car we paid it off and now working on a new car and you guested it got the loan from them again. Although she isnt in the office anymore I'd like to thank her and advantage.
  • CP
    Corrina Piloto
    Nov 13, 2020
    1.0
    Barbara not very nice.. the branch mtg Sharon is great tho !
  • EH
    Elizabeth House
    Oct 3, 2020
    1.0
    October 3, 2020 I went to the Advantage Credit Union on Mt. Hope to make a payment. I got out of my car, I see the Security guard come out of the branch and stand in front of the entrance to the bank, he lites up a cigaret as i approached the entrance, I speak and he asks if i am going into the bank and i said yes ( as he is blowing out smoke, i cough) I said yes, he lifts his right hand with the thermometer, as the cigaret is in the other hand, and says "i need to take your temperature", reluctantly, i lean in for him to take my temperature as i hold my breathe trying not to inhale cigaret smoke. I opened the door as i proceed to into the bank, when he said " there is hand sanitizer in there on the counter." I can't begin to tell you how horrible that experience was for me! This is not the first time that i have had a bad experience at this branch, the first time, i had to call the police! This time, i and writing a review. It is very unfortunate to experience these types of encounters at a bank. I spoke with management inside and he said he would speak to the security guard about it. When i left the bank, i spoke to the guard about the unpleasant encounter, how it was difficult for me to enter the bank due to his smoking right in the front door of the bank, but he was rude telling me he did not blow any smoke and repeatedly saying , have a good day, have a good day, as if he did not want to hear me..I said , thank you sir and you have a good day.
  • KL
    Kyle Lew
    Apr 17, 2020
    5.0
    They helped me set up an account so I could get an auto loan. It was quick and virtually painless. I would recommend them to anyone.