Customer Service
Many customers praised the friendly and caring staff, noting their patience and knowledge when handling pets.
Grooming Quality
While several reviews highlighted excellent grooming results, there were also complaints about inconsistent quality, including cuts and improper grooming techniques.
Pricing
Customers generally found the prices to be reasonable and competitive, with many appreciating the affordability of services.
Cleanliness and Professionalism
Some reviews mentioned issues with cleanliness and professionalism, particularly regarding the reception area and staff behavior.
Long-term Loyalty
Numerous customers expressed long-term loyalty to the business, indicating satisfaction with their services over many years.