Business Details
About
Swimming Pool Contractor
Admiral Pools LLC provides In-ground pools, above ground pools, hot tubs, swim spas, poolscape, outdoor lighting, outdoor living, renovation, service, repair, above-ground liners, and A/G pump and filter systems to the Abingdon, Maryland area.
Location
Hours
Reviews
3.9
80 reviews
5 stars
46
4 stars
13
3 stars
3
2 stars
3
1 star
15
- GLGene LongOct 8, 20255.0Have been using admiral pools for about 7 years. Had some issues this year that Jheri, Randy and Jeff helped resolve and got the pool back where it belonged. Very knowledgeable people. Thanks again.
- DCDonald ChipleyOct 7, 20255.0Admiral Pools has been outstanding from start to finish. The design team worked closely with us to create a beautiful pool that fit perfectly within our budget and financial goals. The preconstruction planning was smooth, and the construction crew was professional, efficient, and clearly skilled. This is now our third season opening the pool, and we could not be happier with how it has held up and how great it still looks. The post construction support has been excellent, with quick and helpful responses anytime we had questions. I highly recommend Admiral Pools for their quality, craftsmanship, and commitment to customer satisfaction.
- MHMary HohmanOct 1, 20251.0They sent the closing packet to my husband instead of me when I set up the account. They had my emails because I’ve emailed when we first opened the pool. They were not responsive about fixing my retainer wall…Then when they come to close the pool, they said it was an extra $75 charge because the water was too high. I said can you come back? They said yes then they come back and they give me a bill to close the pool when I had already paid for opening and closing in May. Well, then they added a $40 trip fee to come back when I spoke to them over the phone and they never said anything about it. In addition to extra fees for antifreeze. Maybe I wouldn’t have been so upset if I would’ve been aware ahead of time. So I asked him to take the charge off and the manager said he couldn’t. I asked to have the owner. Call me every time she calls. It’s late in the evening. They sent me a bill, but never the paperwork about closing the pool. And now I see why the workers act like the owner and not apologetic not sympathetic, not saying oh I’m sorry you should’ve been informed oh I’m sorry we should’ve sent it to the right email… just I don’t want to take you to court over $50 and I’ve been here since 530 and I’m tired of making phone calls after 6 o’clock and that I should have have them the right email?!?! Don’t blame the customer blame your staff! The owner was getting loud and was clearly annoyed and not trying to make the situation better. There’s no Customer Service they’re not friendly and they are not organized. Also, I spent $300 for a vacuum that I could’ve bought on Amazon for $150. Zero Customer Service, all the bad reviews don’t lie…. Research for yourself! My review of your poor customer service has nothing to do with my character it has everything to do with YOUR character… this is why you have a 3 star business! Your company came out in the spring to clean the pool and brought the WRONG equipment and NEVER called to return. Oh yes and you sure got my email right to send me the bill?!? I have yet to see your closing documents? I have many emails back-and-forth when I called to schedule the opening and closing. Hi, received another bill for the same closing. I already paid for it because if I wouldn’t have said anything, you would’ve gladly took money twice for the same thing!?!? watch your bills people… When I called to schedule the opening, I wanted to get a quote to replace the tile and again no one ever followed up… you only make multiple attempts to contact me after trying to recoup $50 when you could’ve got thousands of dollars to replace the tile?!?! just because you write a book for a response does not justify the lack of communication, the lack of concern and lack efforts put out for your clients. You will not get another penny from us! Oh yeah by the way, I paid your extra charges so you don’t have to sue me now for $50. You are absurd and ridiculous. Zero professionalism.
- TATom AlbrightJul 22, 20255.0We have been extremely happy with our pool, completed fall of 2023. More than that, they have been very responsive to any issues. Recently, my wife and I returned from vacation and noticed there was an issue with the pump and system. I emailed in the evening and they were here the next day diagnosing the problem. One day later and everything is fixed.
- CMCynthia MartinezMay 11, 20255.0I want to thank the team from Admiral Pools who have been opening and. closing my pool for the past 3-4 yrs. They have been an awesome group of people from the front desk team to the individual pool specialist helping us balance our water every year. Once they open my pool it is up and running within 72hrs!!!
Frequently Asked Questions About Admiral Pools LLC
Can I put a pool in my yard?
A lot of people are shocked when they get the answer to this question, when it specifically applies to their yard. Do not spend a lot of time deciding on and getting excited about a swimming pool until you get the answer to this question.
It starts with your plot plan. You would have received one with the purchase of your home. It will show the property lines along with setbacks and easements on your property. In addition to those specifics, you need to know well and septic locations. If you do have a septic system, it may or may not show on your plot plan. If it doesn't show, you will need to identify the tank and well field locations. A septic reserve area, is an area that can vary from home to home, and is an area set aside for future potential use where no construction can take place this area must also be identified. Proximity to the water and a forest retention area can also be a factor. A call to the municipality you live in might be necessary to clarify any of these potential issues, this is something we are happy to do for you.
How long does it take to build a pool?
Fiberglass and vinyl pools go in the fastest. Either one of these can be full of water in as little as a week. A concrete pool can take considerably longer because there are so many sub-contractors used and they have to be coordinated and scheduled appropriately. Obviously, the weather prior to and during your construction will also be a major factor. Of course, all of this occurs after permitting and projects in front of you are completed. If a contractor tells you they can start right away, you should ask yourself two questions: 1. Are they telling me the truth or are they telling me what I want to here to get my contract and 2. If they can start right away, why don't they have any other work? It is reasonable to expect that a respected, competent contractor will have other work under contract and may take several weeks before they could begin your project.
The time of the season is also a big factor. Don't start the process in May and expect to be swimming in June. Remember, this is a major investment that affects the biggest investment you have, your home, so don't make a rash or compromised decision to gain a couple of weeks.
How much mess?
Can't sugar coat this one. This is major construction, with a great big hole in your backyard. The weather will also be a factor here, not only as it relates to the duration of your project but the amount of mess as well. Rest assured though, both during construction and when completed, we will remove our trash and debris and leave your yard nicely graded.
Do I need to be home all the time during construction?
No, not at all. We will have to coordinate certain meetings regarding the location and elevation of your pool and equipment location. We will need electricity and water at all times during construction, and at some point the electrician will need access to your main circuit panel in your home to complete the electrical wiring, but all of this will be coordinated with you.
Can we go green?
Absolutely, in many different ways! One of the simplest ways is the light. Using an LED or series of LED lights will cut your cost of operating a light by up to 70%, will last up to ten times longer than an incandescent or halogen fixture and give you an incredible rainbow of color in your pool. In addition, programmable electronic controls, two speed or variable speed pumps, a heat pump instead of a gas heater and a solar blanket are all elements that will make your pool green (environmentally green that is, not, you know, green water :)).
In addition to all of these options, the single most significant option you could add to your pool to make it an environmentally green pool is an automatic cover. An automatic cover is very expensive; however, it dramatically reduces surface heat loss, reduces evaporation, prevents debris from getting in the pool, reduces chemical use, reduces filter times, can dramatically extend your season and even more important than all of those features, makes your pool safe. With all of these savings, and despite its cost, an automatic cover typically pays for itself in 4 to 5 years, and provides immeasurable piece of mind.
How much work to take care of my pool?
If anyone has ever told you that it was a nightmare to take care of their pool, I can promise you 9 times out of 10, they simply didn't do the preventative things necessary to take care of it. Maintaining proper water balance along with when you open and close your pool are two significant things that affect how much maintenance is necessary. These are all things that we can help educate you on both on site and in our store.
Today's improved filtration systems, automatic sanitizers and automatic cleaners are all features that can greatly reduce the maintenance you need to do. A pool is a luxury for most people and we don't want luxuries that are high maintenance, so it is important that you balance your budget between the aesthetics that you want and maintenance features that you need, so that you spend all of your time enjoying your pool and not taking care of it.
What features should I have?
Clearly, a lot of those choices are personal preferences, such as shape, size and whether to incorporate a water feature or not. The most common features that many of our customers include are heat pumps, salt sanitization systems, safety covers and an automatic cleaner. Other features you should strongly consider are, our exclusive deep heat system, an automatic cover, LED lighting, a love seat, paver patio, brick coping, and the most overlooked option, professional outdoor lighting. These are just a few of the features we can offer you. We will be happy to discuss them in more detail at your convenience.
What should I consider in picking a design?
Again, like many features related to a swimming pool, personal preference is the first consideration. You will probably want a pool to not only be practical but aesthetically pleasing as well. Other things you need to consider are: What shape fits best in my yard, how many people will routinely be using my pool, how deep do I want it, is the pool for play, exercise or both, do you plan to entertain in your pool a lot or is it primarily for family use, how does the shape compliment my home and how does the shape and or size fit in to the existing elevation and landscaping. All of these issues we look at and take into consideration and can make recommendations on during an in-home appointment.
How much does an in-ground pool cost?
Obviously, our most frequent question. Unfortunately there is no simple answer. It's sort of like asking, How much does a house cost. There are dozens of variables that affect the price of a swimming pool. What type of construction, location, size, access, options chosen, and on and on. So, as you can see, without getting many of these answers from you and a site inspection, it would be impossible to give you an accurate price online or over the phone.
With that being said, we can provide you with a wide general range. A small, basic vinyl liner pool can start for as little as the low 20s, and pools can range from there to well over $100,000. Just remember that when you here prices in that very high price range, the pool itself could be as little as 25% of an entire, more elaborate project involving hardscaping, pergolas, lighting, water features and many other options.
What type of pool is best?
Like many other choices in life, the right pool isn't the same for everyone. There are a lot of factors to consider when choosing the right pool for you. Factors such as budget, how many people will use the pool, how long you plan on staying in your current home, and many, many other considerations. The right type of construction for your friend or neighbor may not be the right one for you.
All three types of in-ground pools, concrete, vinyl and fiberglass, have their pluses and minuses. Whatever you do, do not talk to a builder or builders who only build one type of pool! Obviously, a builder that only builds one type of pool will sell against all other types, but one of those other types, might be the best option for you. So, in other words, talk to a builder or builders that build more than one type of pool so that you can make an educated decision as to what's best for you.