Anytime I need to pay a payment, ask a question, I been treated with kindness and respect.
DH
Damian Holmes
Jul 2, 2023
5.0
Always handled us with care. No complaints
BB
Brad Bearden
Mar 5, 2021
5.0
Great people to work with. Always answer the phone and handle business every time I call. Saved me a ton money and cover everything from primary vehicles, home, and recreational vehicles. Couldn’t ask for a better insurance company Thank y’all so much!
JS
Jená Shannon
Jan 25, 2017
2.0
It seems that you can't get the information that you are seeking when you need it. It seems that there are non agents (not sure if they are non-agents, or just bad ones)who try to answer your questions, and I would rather have the actual agent that insures me. They are nice, but seem to be inaccurate. I bought insurance before I left the dealership, but hours later, to ask for my credit information again. Somehow, I wasn't covered, and the dealer was calling me all freaked.
Frequently Asked Questions About Adam Patrick - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.