Acura of Stockton

4.6
267 reviews
Acura of Stockton

About

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Acura of Stockton provides quality vehicles from Acura to California residents and serves the Elk Grove, Modesto and Sacramento area. Our large selection ensures that we have a vehicle for everyone, no matter what it is you're looking for. Give us a call or text today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Accepts checksAvailable

Location

Acura of Stockton
2222 East Hammer Lane Suite A, Stockton, CA
95210, United States

Hours

Reviews

4.6
267 reviews
5 stars
226
4 stars
17
3 stars
6
2 stars
2
1 star
16

What are people saying?

AI-generated from customer reviews

Sales Experience

Customers reported a generally positive sales experience, highlighting the professionalism and helpfulness of sales staff like Jeremy and Austin.

Customer Service

The service department received high praise for its efficiency, friendliness, and clear communication, with many customers expressing satisfaction with their service experiences.

Management Issues

Some customers expressed dissatisfaction with the sales manager's behavior and communication, indicating a need for improvement in management interactions.

Overall Satisfaction

Many customers expressed a strong likelihood of returning for future purchases and recommended the dealership to others, citing a positive overall experience.

Transparency

Several reviews noted the dealership's commitment to transparency in pricing and service, which contributed to customer trust and satisfaction.
  • KL
    Katherine Larson
    Oct 31, 2025
    1.0
    Two things: Austin Sith was my salesman and I have no issue with him. He was clear cut and honest and I felt like we reached an agreement and I would gladly give him a Five Star review, so know that if you keep reading. I was specific about what car I wanted and was coming from far away to pick it up. He sent videos and I was prepared to purchase. The deal fell apart when I began dealing with the sales manager, Steve. I was disappointed in the way that I was spoken to, the way that I felt misled and the way that I was treated. After signing all the papers on the car he went over to deal with another customer while I tried to reset my new car (which was a Toyota). I literally heard him talking disparingly about Toyota quality and finish, while I sat in mine. They could not reset the Bluetooth for me since the previous owner had protected it with a pin and I discovered some things that had not been disclosed to me. I immediately asked them to look into these things. Steve's comments about Toyota quality prompted me to ask for the Toyota dealer to look at some things he promised me were under warranty, but as I suspected, were not. He became hostile then and I felt the only safe thing was for me to cancel the deal. Ironically it worked out better for me, as I purchased a new Acura. From Pleasanton--won't catch me in Stockton Acura ever again.
  • ZU
    Zaid Umar
    Oct 23, 2025
    5.0
    Friendly sales team and very easy to work with. I got a great deal on my Integra. Jeremy was awesome!
  • JM
    Jessica Mercado
    Oct 4, 2025
    1.0
    WOW extremely disappointed with their customer service. My husband and I went to look for a car and we walked around and no one showed up to help, there was two employees in the back just chatting. If you are planning on buying a car here DON’T take your money somewhere that deserves it.
  • TP
    Turtle Pham
    Sep 23, 2025
    5.0
    Had Jeremy Min as my salesman. Very young but also very easy to work with. I did most of the negotiation over text and couldn’t find any other deal that could beat what I got for my certified pre owned TLX.
  • SV
    Sylvon Victor
    Sep 20, 2025
    5.0
    The service individual that helped me I forgot his name, but he was awesome. Make sure I knew everything that was going on. I also asked him to speak to the person that actually performed the duties on my vehicle. I believe his name is Joe. He came out and he was 1000% professional told me some things that I need to get done The performance of the vehicle. Everything was awesome. These guys are great people in accurate and Stockton those are the only two that I can speak to.