Achtwoo Pools

Reviews

• FS

  Felicia Sauceda

  Aug 18, 2025
  5.0
  I can’t say enough good things about Achtwoo! I had called another pool company first, and they told me the only option was to drain my pool and start fresh—which would have been a huge hassle. I reached out to Achtwoo, and they came the very next day to get started. Within 24 hours my pool was crystal clear, and just two days later I was back to swimming! My technician, Austin, was fantastic—knowledgeable, professional, and made the whole process stress-free. Highly recommend Achtwoo and Austin to anyone needing pool service—you won’t be disappointed!
• SM

  Shelby Martin

  Jul 26, 2025
  1.0
  Disappointed with ACHTWOO Pool Service – Would Not Recommend We hired ACHTWOO Pool Service for weekly pool cleaning and were initially told they could also handle filter maintenance and adjust our pump to run more efficiently. At no point was it mentioned that these would come with extra charges. When the pool cleaner arrived, they didn’t even know how to turn off the pump, and the pool wasn’t properly brushed. I called the owner to discuss the issue, and instead of helping, he got defensive and made rude comments—even though I was being respectful. He then tried to rush me off the phone while I was still asking questions, so I ended the call. We had even purchased chemicals in bulk for them to use, only for them to stop showing up without any communication. We were left scrambling to find a new service provider. Very unprofessional and frustrating experience—definitely would not recommend.
• JM

  Jeannie McDaniels

  Jul 25, 2025
  5.0
  Austin was awesome!! I have fought with keeping my pool clean/algae free!! AUSTIN HAS COME THRU!!! Friendly/polite!! Soooo happy I called for professional service!!! YEA!!!
• JZ

  Jessica Zani

  Jul 22, 2025
  1.0
  Unprofessional and unreliable We called Friday and scheduled an appointment to have someone come take a look at our pool pump that quit working. We were told they would send someone Monday. I stayed home all day since they couldn’t give an estimation as to when a representative would be here. Monday I received a text at 12:00 that a representative was on their way. No one bothered to show or call. We called today to see if we missed them. Without notifying us, they decided to cancel the representative because they don’t service our area (they’ve been out to our house twice before). If this was the case, it should have been checked on Friday when we called. Our pool has been out of commission and getting dirty for almost a week now due to their negligence. At the very least, a message should have been sent as soon as the decision not to send a representative was made.
• HH

  Hope Harris-Harrell

  Jun 18, 2025
  5.0
  Austin and Toby have done an AMAZING job with my pool in just a matter of 3 days. My pool was green and full of algae and now I am able to see the bittom of my pool. My entire family is excited about being able to use our pool over the weekend!