Business Details
About
PlumberDrainage ServiceLeak Detection ServiceSewer & Drain CleaningSewer Cleaning CompanyWater Heater Service
This location is now closed.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Onsite servicesAvailable
Location
Ace Hardware Plumbing Services - Closed
1509 W Britton Rd, Oklahoma City, OK
73120, United States
Hours
Reviews
4.9
153 reviews
5 stars
149
4 stars1
3 stars1
2 stars2
1 star0
- KSKaye SmithAug 1, 20245.0Jason was a pleasure to work with. Extremely knowledgeable & simply a nice guy. I def recommend Ace Hardware Plumbling. Bri had me from the start with her personable demeanor. This is the place to go to!!!
- VEVicki EckartJun 11, 20245.0Chris is very professional and pleasant explained what we needed once we told him what was going on. He was quick and efficient. We will definitely call back with any of our plumbing needs. Also, when we called about scheduling an appointment Bree was pleasant understood that we needed someone as soon as possible.
- MRMichelle ReeceJun 5, 20245.0Jason is the BEST! He explained what was going on and gave me options. He replaced my outside water connection and repaired the inside wall. Truly a nice guy that knows plumbing. Great job!
- ZBZahra BennertFeb 15, 20245.0Fantastic work and customer service! Very knowledgeable and extremely willing to educate!
- SWSteven WhiteFeb 10, 20245.0Your guy John did a great job replacing a couple of bad valves in my laundry room. Quick and efficient, thank you very much!
Frequently Asked Questions About Ace Hardware Plumbing Services - Closed
What should the customer know about your pricing (e.g., discounts, fees)?
We give upfront pricing on the phone before you book. Our advocates have possible pricing available when you call so you can know what to expect before our licensed, bonded and insured technician arrives! We understand that each plumbing situation is different, and although our advocates can give you possible pricing, we like to have our techs assess and give a firm price before beginning any work. Our customers really appreciate how upfront we are.
What is your typical process for working with a new customer?
Feel free to call us, and one our highly trained advocates will be happy to listen, understand, and provide pricing for your specific plumbing situation and need. If it is a plumbing issue our advocates can not answer for you, don't worry! Our advocates can refer you to a plumber if necessary! Once you are on the schedule we will give you a courtesy reminder the day before your scheduled appt. The day of your appointment we will call you 30 mins ahead of time to let you know we are on the way! Your plumber will arrive and assess the situation, and give you a firm price to move forward. Once accepted we will get to work! We like to be tidy and clean so we will make sure our work shows that.
What education and/or training do you have that relates to your work?
Our plumbers are licensed, bonded, and insured. We keep up with plumbing code changes each year in Oklahoma so that we can always do the safest work possible for our customers.
How did you get started doing this type of work?
Ace Hardware Plumbing Services is the premier plumbing provider. Founded in 2022, Ace Hardware Plumbing Services exists to redefine what service is, inspire each other to be our best selves, and spread good by doing good. At Ace Hardware Plumbing, our employees don’t just “punch a clock.” They are part of something much bigger, and we all work together to fulfill our purpose of positively transforming each other, our customers, and our community. If you want a rewarding and meaningful career with top professionals, consider joining our team. Ace Hardware Plumbing Services hires only the most seasoned professionals to represent our company. You don’t just acquire a new job when you join the Ace Team. You become part of a family. We believe that personal relationships developed over time make the foundation of our company’s success. We are excited to expand our plumbing services nationwide, focusing on positively impacting and transforming the lives of employees, customers, and the community.
What types of customers have you worked with?
We work with residential and light commercial!
What advice would you give a customer looking to hire a provider in your area of work?
Check for 5-star reviews online. Make sure they carry the adequate licensing and insurance requirements for your city/state!
What questions should customers think through before talking to professionals about their project?
We provide pricing for all scenarios, and ask questions to truly help you as a customer so we can do our best. Questions you might consider asking yourself would be:
1. Will I be home for this project? (We do not service unless you are home).
2. Should I purchase what I want installed? Faucet, shower head, spigot, garbage disposal, water heater, etc. (We can supply all of these if you don't want to purchase your own)!
3. Am I 18 years or older? (We will not service a home unless the resident/person is 18 or older)
Even if you can't explain what is going on with your plumbing or you are unsure of the issue, our advocates can help due to their extensive training in plumbing systems. Give us a call and let us wow you!