Academy Sports + Outdoors

Reviews

• DS

  Dana seals

  1 day ago
  4.0
  I was looking for i new workout machine but they didn't have it
• CP

  chip patton

  Oct 27, 2025
  5.0
  Best place for ammo, and sporting goods.
• CT

  CJ Davis Trucking

  Oct 21, 2025
  1.0
  Made an online order at 8:15A for a one hour in-store pick up. Card charged. Order not confirmed until 9:50A. Got to the store at 10:40A. Store says order cancelled because item was not in stock. No cancellation message until I was actually inside the store talking to the manager. The only solution I was offered was that I should be dumb enough to spend MORE money to buy an item out of the store. To be clear: I would be buying this item with additional funds not the money they have already removed from my account, thus paying double for an item until the hold drops off my account in 7 business days. Item substitution is not even an option online. Then in order to get the ball rolling on getting access to my money back, I select cancel on the website. The store then sends a message as if I voluntarily cancelled but, who would change from a 1 hour pickup to not receiving an item for a week. Sounds like a bad business practice, a bad attempt to artificially inflate sales and a fraudulent attempt to earn interest on your money before returning it to you AKA banking and sales scams. Management lacked genuine empathy, totally displayed a complete lack of concern and there were no viable and fair solutions offered. My experience was a disappointment on a lot of levels. My business is lost for good. I will not be back.
• BT

  Belvin Timothy

  Oct 10, 2025
  3.0
  Great location! Poor customer service. No sense of urgency at the cashier. Always a wait during business hour. Need self check out services to improve SPH, customer satisfaction and in-store payment process.
• TH

  Tom Harrison

  Sep 28, 2025
  5.0
  First time in this store. I was pleasantly surprised. The store was very clean. I found everything I was looking for. The cashier at the front was very friendly and quick. She was very kind to me and my wife. Thanks for the great customer service Miracle.