Academy Sports + Outdoors

4.3
3193 reviews
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Business Details

11077 Northwest Freeway, Houston, TX
77092, United States
(713) 613-6300
https://www.academy.com/storelocator/texas/houston/store-0035
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About

Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Academy Sports + Outdoors
11077 Northwest Freeway, Houston, TX
77092, United States

Hours

Reviews

4.3
3,193 reviews
5 stars
1,947
4 stars
736
3 stars
265
2 stars
87
1 star
158

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff while others report rude and unhelpful interactions.

Product Availability

Customers noted a good variety of products, but some expressed disappointment with low inventory and difficulty finding specific items.

Store Cleanliness

Many reviews highlight the store's cleanliness and organization, contributing positively to the shopping experience.

Pricing Concerns

Several customers mentioned that prices are higher compared to competitors, leading to some dissatisfaction.

Checkout Experience

There are complaints about slow checkout processes and issues with returns, indicating a need for improvement in this area.
  • JF
    JR Felkins
    Nov 5, 2025
    5.0
    Fast and pleasant service
  • CM
    Curtis Miller
    Nov 5, 2025
    4.0
    Clean store. They run low on inventory. I had to come home and shop online for my size
  • SG
    Santos G
    Oct 30, 2025
    1.0
    So I'm in town from Austin and with the change in weather I wanted to purchase a basic all American ever popular blue jean jacket. Wrangler or Levi's would suffice. After looking everywhere I asked a store rep. Looks like I may have bothered her and she looked at me with this incredulous stare "we do not carry blue jean jackets" ...since when? It's Academy outdoor sports! I then explained that Academy has them all over their website...I got the "like I said speach". I bet if I would have asked for a fishing rod I would have been told they do not carry it.I went to Kohls and bought a blue jean jacket. Took about 5 minutes total.
  • MA
    Mickey Autry
    Oct 17, 2025
    5.0
    Best sporting goods store with friendly employees.
  • DD
    Dan Doe
    Oct 10, 2025
    1.0
    Worst customer service hire better people with better customer service
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