Business Details
About
Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
166 reviews
5 stars
117
4 stars
23
3 stars
13
2 stars1
1 star
12
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful interactions, particularly at the checkout and gun counter.
Product Selection
Customers expressed disappointment with the product selection, noting that certain items were frequently out of stock or not available.
Store Cleanliness
The new store is generally praised for being clean and well-organized, contributing to a pleasant shopping experience.
Checkout Experience
Many reviews highlighted slow checkout processes and issues with staff efficiency, leading to frustration among customers.
Positive Experiences
Several customers shared positive experiences, particularly with specific staff members who provided exceptional service.
- SPSalvador Perez1 day ago5.0Found a few great deals here. I like the store here in Hutto. They might not have every thing I need. But most of the time they have good customer service. Except at the gun counter in the back.
- TJTodd JeterOct 10, 20255.0Great place to buy kids shoes. Friendly customer Service especially Karen.
- GGGraceOct 9, 20251.0Terrible customer service at the checkout by the worker named “David” older white guy. Rude, felt rushed, called me a liar when I wanted to price check off the stores website. Very condescending tone and wouldn’t check out the second order and made me move to another checkout.
- JRJeffrey RobertsSep 25, 20251.0Bad gun buying experience . Ended up with a non likeing gun, no returns no refunds. If i could have cocked the lever, i would have known it was too small. Firearm guy didnt know anything about guns. Mang. Was little bitchy.
- DBDaniel B.Sep 9, 20253.0You’d think Academy would have figured out by now how to get customers with 3 items through a line in less than 5 minutes. Trying to upsell the “Pre approved academy cards” when there is one guy at the registers and a stacking line of 6 people. Rough.