AAA Pool Plastering

Reviews

• PK

  Per Kvalsten

  Oct 21, 2025
  5.0
  They did a great job cleaning my old, stained pool. They completed the work on my 20,000 gallon pool in one day. Very fair to work with.
• CM

  CF Miley

  Oct 9, 2025
  5.0
  AAA replastered our pool & it looks great! Quality work, very reasonable price, good customer service = Very Satisfied Customer :)
• JT

  Jody Thompson

  Aug 6, 2025
  3.0
  I had AAA come out for re-plastering, new coping and new tiles & I’m still completely satisfied with the work, but I’m selling my home now & just need a copy of the invoice for the work done. I have been trying to get in touch with them for 2 months via email & leaving multiple voicemails. They will not call me back! I have no idea how they’re still in business reading their reviews about their lack of communication.
• RB

  Rhoshana Brown

  Jul 20, 2025
  1.0
  If I could give zero stars, I would. I hired this company to plaster my pool and i regret it. Communication is basically non-existent. Since signing the contract, no one has picked up the phone not once. I’ve left multiple voicemails and instead of a simple callback, I get copy-and-paste email replies from Julie. For a service that costs over $6,000, the lack of professionalism is unacceptable. The crew shows up and leaves without a word. If I’m not physically outside asking questions, I have no clue what’s happening or when they’re done. There’s zero transparency and no accountability. I was emailed after so many attempts to get someone on the phone and was told I would receive after care instructions after the final payment was made and I have not received anything so I have no idea what to do after my pool is filled and of course I can’t call because no one will pick up. They also damaged my property. They killed sections of my front lawn by dumping plaster on it. Not only is that careless, it’s just flat-out disrespectful. This company does not care about the customer once they have your money. I regret hiring them and would not recommend their services to anyone.
• SF

  Stephanie Fantasia

  Nov 8, 2021
  1.0
  Unfortunately I'm left leaving a negative review after attempting to work with AAA Pool Plastering on this issue to no avail. We had our pool replastered in August 2021 by AAA and the whole process was nothing short of a headache, sadly. We scheduled our replaster in early May and due to weather our job kept getting pushed. Now this would have been an easy pill up swallow if anyone ever notified us that they just weren't going to come, but we were constantly left waiting and wondering with zero communication for months, unless we contacted them first (which took several attempts each time). I get it - the freeze had them behind. The rain caused delays. What I don't get is telling your customer you'll be there for a job again and again only to not show up without even so much as a phone call or email as a courtesy. Well we finally got our pool drained in early August and were told the job would be knocked out in 2-3 days only to have the demo crew leave and our pool sit empty for another week waiting on another crew (we were not notified there would be a week between the "2-3 days" we were told). Once the job was done and we scrubbed and fussed over the pool in every manner they'd instructed it was finally time for a swim a month later. We decided to have a late night pool party and movie night as a family and, wouldn't you know, as we were gazing into our pool with the night sky above and nothing but the pool lights to illuminate it, it was revealed that the plaster job is an absolute mess. There are lumps and bumps and hills all over the pool's surface. These imperfections are impossible to photograph and not really visible in the daylight, but they're unmistakable at night with a clear view. And we're not confident they're merely aesthetic, and justifiably concerned the new plaster may crumble and deteriorate with continued use. We immediately reached out to AAA Pool Plastering to let them know and were first completely ignored, and eventually told nobody would be willing to come look after dark and that we'd have to send photos. Again, photos can not adequately capture the issue, unfortunately. But we sent photos. And we've yet to hear anything new. As it stands, I cannot recommend AAA Pool Plastering. We were given excuse after excuse and expected to wait and be patient, which we were after calling and inquiring where our crews were each time we were stood up only to be told they were not coming for many more weeks. We waited. We told ourselves it would be worth the wait and enjoyed our summer. Now we get to wonder if and when our new plaster will fail. *I'll gladly update this review should anything change for a more positive outcome. Still not a single response or effort to reach out as of 1/4/2023.