Business Details
About
Garage Door Supplier
A1 Garage Door Service is a family owned and operated garage door repair and installation based in Oklahoma City, Oklahoma. We proudly serve all of Oklahoma City and Tulsa metros. We've been recognized and awarded for our outstanding craftsmanship, value and customer service. Our mission is to make amazing customer experiences, one neighborhood at a time!
Location
Hours
Reviews
4.9
2,503 reviews
5 stars
2,360
4 stars
58
3 stars25
2 stars14
1 star
46
What are people saying?
AI-generated from customer reviews
Technician Quality
Customers consistently praised the professionalism, knowledge, and friendliness of the technicians, highlighting individuals like Jorge, Justin, and Hunter as exceptional.
Customer Service
Many reviews noted excellent customer service, with technicians being described as polite, informative, and attentive to customer needs.
Timeliness
While most technicians were reported to be prompt, there were significant complaints about missed appointments and scheduling issues that caused frustration for some customers.
Repair Effectiveness
Overall, customers expressed satisfaction with the repairs performed, noting that technicians were thorough and effective in resolving issues.
Pricing Transparency
Some customers felt surprised by the final costs and suggested that clearer communication about pricing and potential additional repairs would improve the experience.
- LJLinda Jefferis1 day ago5.0Jorge Ramirez was a wonderful tech. Very friendly and knowledgeable. Will be using him again in the future. He made sure everything with our garage door was working properly and safely. Thank you Jorge you are awesome.
- GHGreg Hudson2 days ago5.0Technician Eric Bennett thoroughly inspected all mechanical equipment, lubricated the springs and rollers. Swept garage clean, and displayed a professional attitude. He was prepared to answer any questions and worked quietly to finish the work order. A1 Garage Door is exactly that, great service and reliability.
- TETammy Eastman2 days ago5.0Dalton was great, I really appreciated his knowledge, skills, friendly personality, as on time, explained everything and gave needed recommendations. Was thorough in making sure everything worked well.
- LGLee GossetNov 6, 20255.0Justin was unbelievably awesome! He checked over every single item on our garage door, and updated maintenance on each item. He also completely replaced the garage door weather strip, which was the original issue. All of this within a very reasonable time and price!
- LFLadonna FreemanOct 27, 20255.0Great experience with Donald who was very through and thoughtful about our situation with the door. We chose to go with a less expensive option as well as get a tune up on the garage for now. He was very professional and fix the door. He rid a very good job and his customer service was excellent.