Best customer care I have experienced in a longtime. Have older fob key, which also has a metal key. Key over time got a slight bend and could no longer turn in the ignition, fob still worked fine. Brought them a new blank fob, the electronics from old key now inside of it. They cut the key and it worked. Before they worked through with me if they slight bent key was the issue. Went out and tried my working key and tested defective key fob. Tested the new key. Showed me where to remove a tiny part in old fob, you barely see it, which is how the car's ignition recognizes the fob. It's a small rectangular piece about 1cmx1/2 cm. It's glued into the old fob and he told me how to remove it. (I mention these boring details in case someone else is trying to replace a fob key with a blank key. You also do not have to reprogram the key if using both old electronic parts from an existing older fob. ) Had he not shown this to me and told me how to remove it, it would not have never worked. Thanks for being, helpful, friendly and knowledgeable. I would use them again for any lock they were so great.
KM
Kevin Miller
Aug 7, 2025
These guys are great. Quick organized and professional. I’ve never had to bring a key back. And yes, OK, they’re in my neighborhood so I like that about them as well. 😉
PE
Pink Ninja Explains
Jul 11, 2025
These guys are awesome. Talked with me for a long time and helped me figure out how to spend less money on a very annoying repair (failing car ignition lock cylinder).
These people could not be nicer. They came to the rescue within minutes when my car key was stolen with my puppies locked inside the vehicle. Thank goodness I’d lowered the windows, and the temps were cool, but I was panicking. They didn’t charge me a dime. So so grateful! All is well. Thank you!!!!
OT
Omg Thatsfunny
Jun 30, 2025
$100 bucks to come out a few miles away from their office to program a key. Ya no thanks, stay away from these lazy greedy people. There are several others who will gladly come out and do it for a heck of alot less. BEWARE mi gente