911 Restoration of Grand Rapids

5.0
92 reviews

About

Water Damage RestorationFire Disaster RecoveryMold RemovalFlood Disaster RecoveryMold Inspection Service
We hope you never have to call 911 Restoration. If you do, it likely means you’re dealing with water damage, mold, fire, or smoke issues, and that’s never a good day. For over 20 years, we've strived to be more than just disaster recovery experts; we've aimed to be compassionate allies during your time of need. Our restoration process focuses on reducing stress by providing clear communication at every step. Knowing what’s happening, what comes next, and when things will return to normal can make a huge difference. So, when disaster strikes, remember you have a partner who understands the importance of both urgency and empathy, helping you get a fast, fresh start.

Location

911 Restoration of Grand Rapids
7042 Dogwood Court, Jenison, MI
49428, United States

Hours

Reviews

5.0
92 reviews
5 stars
92
4 stars
0
3 stars
0
2 stars
0
1 star
0
  • SM
    Seth Martin
    Aug 19, 2025
    5.0
    I had some sewer back that happen in my basement. I reached out to them for mitigation work in my house. They responded right away to get me on schedule. I called them on a Wednesday night, got someone out on Thursday for an estimate, and then Friday they came to do the work. They were very professional. Answered all of my questions. And made sure the job was done correctly. If I ever need restoration help on my house again they are the first ones I will call.
  • SK
    Sherri Kleyn
    Aug 6, 2025
    5.0
    911 Restoration was absolutely amazing to work with. Chad came out the same day we called about our attic mold problem, gave us a fair and detailed estimate. He came out the following week and took care of everything. Great guy, very personal and took care of our mold very quickly!! Highly recommend!!
  • MP
    Meghan Pelphrey
    Jul 7, 2025
    5.0
    Speedy service! They explained the extent of the damage and how they could fix it clearly. Very professional and friendly. Will be using them again should the situation arise.
  • JR
    Jarred Reyers
    Jun 26, 2025
    5.0
    My Grandmas sewer backed up into her basement and you guys did a great job cleaning it up and making sure she was taken care of! Very satisfied!
  • MC
    Martha Cressy
    Jun 5, 2025
    5.0
    We had a pipe burst and water flooded our basement. Joe from 911 Restoration showed up the very next morning—before we even got a call back from another company we had reached out to. He walked us through the process, explained what to expect, and gave us helpful advice about the work and additional services we could claim. Things that I don’t think my insurance carrier would mention on their own. They got to work right away to start mitigating the damage. Chad was our main point of contact after that and was incredibly thorough. He came by every day to check on the progress, ensure everything was drying properly, and offer recommendations throughout the process. They were professional, responsive, and easy to work with. In a very stressful situation, they helped us feel supported and made everything much more manageable. We felt very well taken care of and would absolutely recommend 911 Restoration to anyone dealing with water damage.