911 Restoration of Charlotte

5.0
90 reviews

About

Water Damage RestorationFire Disaster RecoveryMold RemovalFlood Disaster RecoveryMold Inspection Service
We hope you never have to call 911 Restoration. If you do, it likely means you’re dealing with water damage, mold, fire, or smoke issues, and that’s never a good day. For over 20 years, we've strived to be more than just disaster recovery experts; we've aimed to be compassionate allies during your time of need. Our restoration process focuses on reducing stress by providing clear communication at every step. Knowing what’s happening, what comes next, and when things will return to normal can make a huge difference. So, when disaster strikes, remember you have a partner who understands the importance of both urgency and empathy, helping you get a fast, fresh start.

Location

911 Restoration of Charlotte
2125 Tarlton Drive, Matthews, NC
28105, United States

Hours

Reviews

5.0
90 reviews
5 stars
89
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • AO
    Andriy Omelyash
    Apr 19, 2025
    5.0
    We had some water damage and reached out to 911 Restoration. Although we ended up not hiring them, our experience with the contractor was excellent. He clearly explained the entire process, was professional, respectful of our home, and provided amazing customer service. You can tell they truly care about doing things the right way. Would definitely recommend based on how they handled everything.
  • KH
    Kenyatta Hankerson
    Apr 8, 2025
    5.0
    We had a flood and they came out right away and helped with the damage. Very professional interactions. Thank you for what you did
  • EJ
    Ebony Jackson
    Jan 7, 2023
    5.0
    In August of 2022 water started gushing out of my bathroom vanity. I called multiple companies but 911 had someone to my door within 2 hours. Over the course of 5 months the owner and I worked closely to resolve issues with payments from my HOA & insurance, supply shortages and unexpected issues found in my home that had to be addressed. All in all my entire 1 bedroom had to be renovated and i must say it’s beautiful. The owner is professional and goes above and beyond to get the job done.
  • TT
    Tina Tadic
    Dec 12, 2022
    5.0
    Donnelle and his team are great! We had a last-minute incident during a holiday weekend and his team was on it without questions. Did a superb job that we hired them back to another of our locations to fix a major air conditioning leak that cause major damage to two offices. We would recommend them to anyone who needs fast reliable services. We will use them again, if need be, in the future.
  • LW
    LaToya Woodard
    Jul 10, 2019
    5.0
    They are very quick and friendly. They do a great job. Very respectful, clean uniforms and very professional. One of the technicians Willie Stevenson came out to fix a water damage problem at my residence and assured me things would be taken care of expeditiously. Very well spoken and knows his job. He did great work and I would call on them for there services in the future if need be.