This is just an observation today at 6:30 am, but despite her 2 "less motivated" workers, the taller girl with the bun, making the drinks was busting her butt getting the work done and I just think she should get the props for carrying the team on a Friday.
KM
Kathy Mihalek
Oct 9, 2025
Went a few times during opening week.
Staff was very friendly and the drinks were delicious.
However, the one day I went the girl did not listen to what I said nor did anyone think about the drink being made.
I specified multiple times that I could not have dairy, nothing from a cow. I spent the entire night beyond sick.
The next day I went back and found out that the recipe was entered with regular and almond milk.
I was extremely upset that the girl did not listen to me or question two kinds of milk in the drink. Same with the person who made the drink.
I learned that they don’t really pay attention so I have to handle my orders with kid gloves and ask them to show me the order before placing it.
LA
Lauren Armstrong
Oct 4, 2025
The girls here are seriously the sweetest. They are so friendly, personable, and they always make you feel welcome. The energy is always positive, and they go above and beyond to make every visit a good one. Not only is the coffee great, but the customer service is what really makes this spot stand out. The music can be just a little loud sometimes, but honestly, everything else is so great that it doesn’t stop me from coming back. This location already feels like a new local favorite!
Been trying to figure out how I like to order my coffees from here as I have always been a dunkin guy. They're always patient with me in trying to help me figure out how I like my coffee made. Figured it out today thanks to the lady who helped me. She freaking nailed it and it's going to be my regular order now. So good!
IF
Issa Family
Sep 27, 2025
Very discombobulated cars mid drive-through are getting their drinks before cars that are pulled under the Awning. I am the fourth car in line and I already got my drink now I’m waiting on other cars to move and I’ve been here for about 15 minutes already. I think I’ll stick to Parma Heights 7Brew I gave this place two weeks to get better because I knew they were newly opening. It’s definitely a wrap. I will never be back to this location and everyone else if you wanna wait in line and watch other people get their order 20 minutes before you this is where you should go other than that, take your business to Parma Heights