Service Speed
Customers frequently mentioned long wait times, especially during busy hours, with some expressing frustration over delays in receiving their drinks.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, with specific employees receiving praise for their positive attitudes and excellent customer service.
Drink Quality
While some customers enjoyed the drinks and praised their variety, others reported inconsistencies in drink preparation and flavor, leading to dissatisfaction.
Atmosphere
The overall atmosphere was described positively, with many customers appreciating the inviting environment and the upbeat energy of the staff.
Order Accuracy
Several customers noted issues with order accuracy, mentioning that their drinks were not made as requested or that ingredients were often unavailable.