Coffee Quality
Customers consistently praised the coffee for being excellent and delicious, with many specific drink recommendations.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about rudeness and slow service at times.
Staff Performance
Certain employees, like Kaylee and Trinity, received specific commendations for their exceptional service, while others were criticized for being unorganized.
Speed of Service
Several customers reported slow service, particularly during busy times, leading to frustration.
Atmosphere
The overall atmosphere was described as friendly and welcoming, contributing positively to the customer experience.