7 Brew Coffee

Reviews

• WA

  Wendy Atkinson

  Oct 2, 2025
  1.0
  UPDATE: after emailing and calling many times with absolutely NO COMMUNICATION these ridiculous people leave the below response. 7 Brew Coffee in Flowood is basically a daycare with espresso machines. It’s run by kids who think customer service means making up stories, talking down to people, and acting like they’re in charge of the playground. Case in point: an employee actually walked out to accuse me of “speeding off” two days earlier. TWO DAYS. I drive a Dodge Challenger Scat Pack with a modified motor — it’s loud, it echoes, that’s what a muscle car does. If their flimsy awning can’t handle the sound, that’s their issue, not mine. But instead of focusing on serving coffee, they decided to play detective and point fingers. When I said, “You’ve got to be kidding me,” the little self-appointed hall monitor shot back that she wouldn’t serve me if I “had an attitude.” Excuse me? You accuse me of something I didn’t do, and then refuse service because I don’t smile and nod like it’s fine? That’s not customer service — that’s arrogance mixed with immaturity. And good luck trying to get anyone higher up to care. They don’t have phones at locations, their so-called “customer service” is nothing but a chatbot on Facebook, and their area managers apparently ghost voicemails. Translation: they’ve built a company that takes your money but avoids accountability at all costs. So here’s the truth: the coffee isn’t special, the service is embarrassing, and the “corporate structure” is nonexistent. If you like being accused, dismissed, and talked to like a child — this is your place. As for me, I’ll be warning people across the country because 7 Brew clearly doesn’t care about customers until their reputation is on fire. Bottom line? 7 Brew Coffee is nothing but a drive-thru daycare run by kids with caffeine. Save yourself the headache and go anywhere else.
• RH

  Rachel Heidelberg

  Sep 25, 2025
  2.0
  The only reason I’m doing it two stars right now is to hopefully get y’all’s attention about this. I’ll probably change it back to 4 or 5 in a couple of days, but I just need to know somebody is seeing this review. But this is the second day in a row that I’ve gotten a hot chocolate and the lid, not be on all the way, and it spilled all over me. It’s actually painful because of how hot it is. not only that, getting all over my car I don’t know if it’s something going on with y’all‘s lids or if someone is not putting them on all the way, but when it comes to hot drinks there needs to be a certain level of precaution being taken so people don’t get hurt.
• CM

  Craig Monistere

  Aug 30, 2025
  1.0
  i have gone since first open but today service was terrible and rude. asking can i keep the change when i always tip. drink was watery and not solid and had chocolate all at the bottom. he said sorry walked off. didn’t offer to help and started laughing with coworker. makes me never want to go back and my family as always enjoyed the service at flowood store.
• JM

  jon Michael

  Aug 19, 2025
  5.0
  Absolutely love it awesome place
• XX

  xLexiGames

  Jul 31, 2025
  5.0
  It was my first time coming here and I had a great experience! Me and the worker chatted it up, I don’t know his name but he was very nice. I will be back!☺️