535 Plumbing LLC

Reviews

• RN

  Rey Nakamura

  3 days ago
  5.0
  I called 535 Plumbing LLC for a drain problem. I liked that I could actually speak with someone right away. Victoria was very responsive and sent Keaupuni and Jaron out within an hour or so of my call. Outstanding response. Puni checked everything out but found no problem. Our condominium building is old and the drain waste vent system is about to be replaced. But he was very thorough, moving out our washer dryer and snaked the drain lines. Turns out everything was ok. I needed that peace of mind as leaks in a condomium apartment can be catastrophic and costly. I really appreciate 535 Plumbing LLC, their staff and technicians.
• LS

  Linda Saito

  5 days ago
  5.0
  No words can express my gratitude to Rudy and Brenton at 535. I am a first time customer, a homeowner, and business owner. Yet, this is the first time I have experienced such a high a level of service professionalism. They located the source of the water leak in my refrigerator water line, performed the repair, and provided evidence that the problem was resolved. They were courteous, kept me abreast of their process, and resolved the problem expeditiously. They outperformed ANY service technician I have ever hired. Looking forward to working with 535 plumbing for all of my plumbing needs.
• MM

  Megan

  Oct 10, 2025
  5.0
  Easy to work with. Getting the original estimate to repair a sewer cleanout took about a week, but after that, 535 Plumbing was very responsive in answering questions and scheduling work. I appreciated the text/email reminders about my appointment, and the technician, Johnny, was awesome. Very friendly and diligent. He called ahead with his ETA, arrived promptly, and worked hard digging around to investigate the problem and then replace the cleanout. He answered all my questions, offered suggestions, explained things thoroughly, and made everything look nice after.
• JL

  John Lim

  Oct 3, 2025
  3.0
  I called 535 Plumbing because I had a slow drip of water coming from the ceiling of my bathroom. The phone receptionist was professional, polite and efficient. She was able to contact the field and find a plumbing technician who was able to come over later the same day. The plumbing technician cut an opening in the sheetrock of my ceiling and found a pin hole leak in the cold water Plex B hose. The technician said he didn't have the parts to fix it and had to go to Lowes to buy the parts. The technician drove a clean well maintained plumbing van with the company logo, but apparently did not have the very common Plex clamps and connecters in the vehicle. An hour and half later he came back, cut the hose, installed a connecter and clamp. In less than 30 minutes of actual work the leak was fixed. Now I just have to find a contractor to fix the hole in the ceiling, texture and paint. 535 Plumbing did the job, but they really embrace capitalism to the max. My attorney charges me less.
• PU

  Paul Uchima

  Sep 28, 2025
  5.0
  This was the 2nd time that I used 535 Plumbing. I am very impressed with their professionalism and courtesy. On this last job, I had a clogged kitchen sink. I submitted a job order online thinking that the company was closed on Sunday. I expected that someone would call me on Monday. No less than 5 minutes later, I received a call from customer service. She assigned Johnny to come to my condo between 10am and 12pm. However soon after, Johnny called me to say that he would arrive in 10 minutes, He was at my condo at about 9:15 am. While I am watching Johnny work and listened to him proactively explain the root cause of my problem and action he took to reduce a reoccurrence, I could see how much he loved his work and helping his customers. I don't know what 535 Plumbing's hiring selection criteria is, but from my experiences with the company, their people seem to have a passion for the work they perform and enjoy helping people. The company also has systems in place to make it convenient for customers to do business with them.