Business Details
About
Jewelry Store
1 Hour Jewelry Repair provides jewelry repairs, stone replacements, chain repairs to the Wichita, KS area.
Location
Hours
Reviews
4.5
219 reviews
5 stars
171
4 stars
24
3 stars
5
2 stars3
1 star
16
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting David and his team for their professionalism and kindness.
Quality of Work
The business received mixed feedback on the quality of jewelry repairs, with some customers expressing satisfaction while others reported issues such as swapped diamonds and poor resizing.
Pricing
Customers generally found the pricing to be fair and competitive, with several noting good deals on repairs and jewelry.
Speed of Service
Several reviews mentioned quick turnaround times for repairs and services, often completed within an hour.
Communication Issues
Some customers reported dissatisfaction with communication, particularly regarding pricing changes and lack of updates on repair statuses.
- JHJJ HHNov 4, 20255.0Called around South East Kansas and all of the rural coin / jewelry shops are paying 60-80% spot for silver. Called these guys and they offered 93.6%~, roundabouts the best you're going to get nearby +/- 2%. Respectful and kind staff. Cheers!
- BKBryan KuntzschSep 25, 20251.0Found a gold bear pendant while going through stuff at my house. Took it to them just to see if it was real gold or not. They refused to even test it for me. Instantly judgy as I walked up. Just saying someone’s appearance doesn’t mean they are criminal. Extremely rude. Definitely won’t go back
- POpedro oconSep 20, 20255.0Fast great service. Ask for David his the owner. Very helpful
- ECElizabeth CozineSep 8, 20255.0Brad is awesome.
- ACApril CrabtreeAug 14, 20251.0I took my wedding ring and another beautiful ring I got from my hubby here and when I got it back a few days later two of my diamonds that I noticed had been swapped out. TWO!! Could be more and I’m just not noticing but I know my diamonds and I know my rings, I have had them on for multiple years having never taken them off for anything. Dirty dirty people here. And it’s too bad because the pricing wasn’t bad at all. If you look on their reviews on other websites, and on Google other people accuse them of the exact same thing. I am livid and sick.