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Andrew Tutone
4 days ago
The technician was not able to install the thermostat, told me I needed to order an adapter. I ordered the adapter and he was still not able to get it fixed after two trips and several hours of work. Had a different company come over and they had it working within 30 min and did not need the adapter kit.
ML
Michael LaCaze
5 days ago
My toilet was leaking due to a crack at the bottom of the tank. I called 1-800 Plumber and they were able to get a technician to my house within a couple of hours. The technician, Chris Besse, did a wonderful job with giving me options to replace the toilet since mine was very old and parts are not readily available. I decided to go with a new one and Chris did a great job with getting it replaced the same day. Excellent work all around!!!!!
Mason came out to check work that was done that may have caused sprinklers to stop working. He diagnosed the issue & it was nothing that was caused by 1-800 Plumber. He is very personable, thorough & was able to explain what was going on so I understand. Have had good experiences with this company.
Kris was very professional, he had a different helper today, I forgot his name, but they both did a great job, very informative, notified me of anything they felt was a little off, and were in and out, cleaned up and paid, in an hour and a half. Will definitely keep them at the top of the list for all of my plumbing needs here at the house and the shop
DR
Dan Reynolds
Sep 22, 2025
Dan and his assistant did a great job finishing up the work for a new hose bib line run to my garage. He also quickly gave options for replacing my laundry drain cast iron.
I also asked for the lines in the attic to be buried by at least 6” of insulation and lowered to the joists rather than be “exposed” to the attic environment. The lines needed to be exposed for the inspection. Despite the lines being insulated, in environments less than 32F, they would eventually freeze if they are stagnant and lacking a heat source from the house or a drip. No worries about bursting frozen lines that are Pex, but they would not flow if frozen. They need to be close to the joists to get that heat source and buried u see insulation to protect from the environment.
They came back and buried the lines to my satisfaction. That should be part of the standard repipe process. If buried properly, they don’t need to be insulated, but apparently the new plumbing code requires them to be insulated. But without a heat source from the house or a flow/drip, they would freeze. Great job by Kris and Anthony accommodating my request.