Aptive Pest Control

Reviews

• RR

  Rae

  5 days ago
  5.0
  Kendrick was awesome! Best rep we’ve ever had. He told me he was only working for a few weeks in the NRH area because his home base was in San Antonio. Man deserves a raise for sure! No one has ever serviced our house like him.
• AR

  Ajit Roy

  Oct 22, 2025
  4.0
  The service professional was good and courteous, but victim of Aptive pests services policy which makes it difficult for field service persons being rotated too often and typically they do not have historical direct experience of dealing with our concerns. He did whatever we asked. I asked posting a warning sign of the front lawn that pest control services were performed. “Caution: pest service were done today. Keep children and pets of the Lawn” etc, but Aptive never do it, Sadly!
• SA

  Samantha A

  Oct 21, 2025
  5.0
  Ryder and Gregory have come to my house with Aptive. Both were fantastic. They addressed all of my needs and attempted to work within my schedule to the best of their abilities. They both recommended things for me to address outside that help with prevention with the upcoming season change.
• SL

  Suzanne Long

  Oct 20, 2025
  2.0
  Tech texted timely and arrived timely. Text stated he would like to do the inside first. He asked if i had any issues that needed addressing. I texted back "ants". Instead of parking in front of my house he parked directly in front of my mailbox on the side of my property. Mail normally comes about the time he came, so i asked him to move so the mailman could access the box. He started on the outside so i just thought he decided to do that first. Approx 15 minutes later I received a text that he was done. I looked out and vehicle waa gone. Texted him and asked what about the inside. He said i didn't tell him I had any issues. And he didn't have time because he had 14 other jobs to get to. I called the main number and relayed the situation. They scheduled another tech for tomorrow. Now I have to wait on someone again. He sprayed my front windows with something. Now the windows need hosing off. Never seen them spray the glass before. Usually around the windows. I didn't see what else he did outside. Just started aptive a few months ago. So far I am not impressed. Paying 75 a month amd they have only done the inside once.
• NL

  Nick Laird

  Oct 13, 2025
  1.0
  Stay away from this company, I scheduled them to come out and had to cancel due to a family emergency, they re-schedule and next thing I know I have an over due bill for $59.54 and they said it’s because I have a month to month agreement. They have never been to my property and I have never signed any agreement. Working with them to try and get it figured out was nightmare. No one could tell me why I was charged other than that I agreed to be charged month to month. When I asked for a supervisor, they all stepped out. What was interesting was that she had to talk to a supervisor about why I was charged and when I asked to talk to the supervisor, they happened to step out. Worst customer service ever.