Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Willowbrook Shopping Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Langley, BC store or visit us in store to see the range.
Location
Specsavers Willowbrook Shopping Centre
317-19705 Fraser Hwy, Langley, BC
V3A 7B9, Canada
Hours
Reviews
4.7
687 reviews
5 stars
599
4 stars
44
3 stars9
2 stars
12
1 star
23
- RSRudy Storteboom1 day ago4.0Personnel were polite, professional and proficient. The equipment and technology seemed to be state of the art and well-maintained.
- ACArt Cook4 days ago5.0This store is above the expected service excellent staff with communication and options and friendly service to both my wife and I. Much better than chilliwack store.
- SGSameer Gogia5 days ago5.0I picked up my new glasses today and was pleasantly surprised by the outstanding service. Seerat gave personal attention and made sure my new specs fit perfectly. I was already happy with the glasses, but her attention to detail made the experience even better. Thank you!
- PSPooja SharmaOct 4, 20255.0I had an excellent experience at Specsavers, thanks to Seerat’s outstanding customer support. She was exceptionally professional, patient, and attentive throughout my visit. Seerat went above and beyond to ensure I was comfortable and fully informed about my options, helping me find exactly what I needed with genuine care and a friendly attitude. It’s rare to come across someone who combines expertise with such warmth and dedication. Seerat truly represents what great customer service should be attentive, efficient, and customer-focused. Highly recommend her for setting an example of exceptional service at Specsavers! 👏
- SZSally ZOct 4, 20251.0I had an absolute bad experience with this location. The optometrist is not expert at all. She prescribed me the wrong and strong glasses. I went 3 times to pick up my glasses and every time it made with the wrong number, so when they checked it, they said we have to send it back to the lab to make a new one. On the fourth time, when I was trying my glasses they said it's wrong again, I got my money back. They say that you get 2 pairs as a price of one pair but that's not true, you pay for both in the name of one. Very poor management and unprofessional. I am sorry for myself for choosing them in a first place. If I could give them minus star, I would do that for sure.
Frequently Asked Questions About Specsavers Willowbrook Shopping Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.