Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers White Oaks Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in London, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.8
369 reviews
5 stars
335
4 stars
17
3 stars2
2 stars2
1 star
13
What are people saying?
AI-generated from customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and accommodating, providing excellent service throughout the customer experience.
Affordability
Customers appreciate the affordable prices and good value for money, often comparing them favorably to competitors.
Product Quality
While many reviews praise the selection and quality of eyewear, there are some complaints regarding the durability of certain products.
Overall Experience
Most customers report a positive overall experience, highlighting the smooth process from eye exams to selecting and fitting glasses.
After-Sales Support
The after-sales service is noted as being helpful, with staff willing to assist with adjustments and repairs.
- FPFrances Ann PonceNov 5, 20255.0I had a very great experience here. All the staff are very friendly and accommodating. Prices are very affordable and they have great selection of eyewear. Even the after sales service are fantastic.
- CTChristine TaylorOct 18, 20255.0Had an awesome experience, very knowledgeable friendly staff and the deal/sale was well worth the drive
- AMAhmed Hussain MohammedOct 17, 20255.0I'd definitely suggest you to have a look at this store, the doctors are professional and so polite!
- MKMackenzie KirschnerOct 15, 20255.0The staff are welcoming, helpful & patient. Everyone took their time answering my questions during the exams and helped me pick out glasses. They process was informative & smooth.
- WWWilliam WrightOct 13, 20255.0Specsavers were so knowledgeable they had my prescription on file - so while l was in the mall shopping I was able to pop in and order new reading in a matter of minutes
Frequently Asked Questions About Specsavers White Oaks Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.