Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Terra Nova, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Richmond, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.9
216 reviews
5 stars
208
4 stars
6
3 stars0
2 stars1
1 star1
- CSCW Sinimbú5 days ago5.0Sales people are extremely helpful and always understand my needs. Strongly recommend.
- FCFrank ChengOct 15, 20255.0Good service ! Professional advice, clear explanation with very supportive !
- DPDiane PillaiOct 15, 20255.0Recently I had a really great experience at Specsavers at Terra Nova, having my eyes checked. The optometrist was so efficient. Great customer service at the front desk. Also, Sharon was very helpful with showing me frames and offering suggestions, it was a lot of fun having her there to help. Purchased some fun glasses, and some Conservative glasses for a great price point.
- MGMelinda GetzOct 9, 20255.0Excellent customer service from start to finish. Appointment for complete eye exam went smoothly and I was out in 45 mins. Bought 2 pair vision glasses, one which was sunglasses. Wish I had bought Rx sunglasses before now as so handy! I highly recommend this store.
- RCRobert ChanOct 8, 20255.0The staff were extremely helpful explaining the various options and discounts. They were very helpful advising the features that will suit me the most. Great collection to choose from. Eye doctor was very professional and patient. The whole experience was very friendly and professional.
Frequently Asked Questions About Specsavers Terra Nova
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.