Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Stone Road Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Guelph, ON store or visit us in store to see the range.
Location
Hours
Reviews
5.0
127 reviews
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124
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1 star1
- KLKimberley Langfrey1 day ago5.0Staff are top notch! I was greeted promptly and received excellent customer service to help me get my new pair of glasses. Staff were very friendly and more than willing to help me out. I didn't feel rushed and although some hiccups with documentation for insurance, that didn't take anything away from the level of service I received. The ladies assisting me, I wish I remembered their names, are great assets and they made sure I chose frames that I liked but also suit my face. Thank you!!
- RWRonnie Williams3 days ago5.0I’ll recommend this place any time. Exceptional service and affordable.
- JJJUDASWOLFOct 5, 20254.0Let preface this by saying the eye exam I received today, I believe was thorough and accurate, and done well and in a comfortable manor. Two years ago, before a Guelph location was available to me, I had much, much less than good experience with a Specsavers in a close-ish community to me. Lets just say, delivery time of those glasses was very extended... (11 weeks). So, not being one to hold a grudge, and being due for an eye exam, if figured I'd give them another shot here in Guelph. Why not. The booking process was easy with lots of options for times and dates, and was confirmed by the following day. As above, the eye exam was smooth and easy and I believe very well done. Unfortunately there were some issues when it came to selecting and purchasing new eyewear. I was given a brief run down on pricing, two for one groups and such. things got a bit difficult here, as the selection seemed a bit limited compared to their online options, most of the display frames had very smugie and dirty clear lenses in them. After quite some time I found two acceptable frames, one at $149 and another at $99. For some reason cheaper pair was not able to be put together without a second invoice, (no idea why) and were leaning toward trying to find a different second pair, and as I found it difficult to find something suitable first time around, I was left with no option but to seek purchase options elsewhere. Edited October 09-25. You have now asked me to follow a link and fill out a form. I believe I've given enough of my time to this already, with my initial visit and initial review. I believe my my review is detailed and accurate, and I see nothing else I could add. My efforts regarding this going forward, will be focused on finding eyewear I find suitable, as soon as I can.
- AZAlicja ZbikowskiOct 4, 20255.0Fantastic experience! The staff were so friendly and helpful while I picked out my new glasses 🤓. Dr. Brar is extremely knowledgeable and took the time to go over my eye exam and answered all my questions thoroughly. I felt well cared for. Highly recommend.
- TTtripsmiley79Sep 29, 20255.010/10 service and prices and the staff and technicians are astounding. Will be using this location permanently.
Frequently Asked Questions About Specsavers Stone Road Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.