Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers St. Vital Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Winnipeg, MB store or visit us in store to see the range.
Location
Hours
Reviews
4.9
348 reviews
5 stars
331
4 stars
9
3 stars2
2 stars1
1 star5
What are people saying?
AI-generated from customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Zirka, Patricia, and Nika.
Product Quality
While many customers were satisfied with their glasses, there were some complaints about the quality of certain pairs, indicating a mixed experience.
Pricing
The business is noted for its competitive pricing and promotions, with many customers expressing satisfaction with the value received for their purchases.
Expertise
Customers appreciated the thoroughness of eye exams and the staff's ability to explain options clearly, contributing to a positive overall experience.
Store Experience
The shopping environment was described as welcoming and pressure-free, making the process of selecting glasses enjoyable for many customers.
- DMDenis Mazaev2 days ago5.0It was a pleasure visiting Specsavers St. Vital !!! They did eye exam for both me and my son, and everything was handled very professionally. The team was friendly, efficient, and made the whole experience comfortable. I highly recommend them to anyone needing an eye check. Special thanks to Dr.Ajay and Nika for their excellent care and attention.
- DDDana Divina4 days ago5.02 days ago Specsavers staff they are very helpful thanks to Zirka she helped me from start to finished. Im very satisfied. They had a good customer service no hesitation to recommend to the families and friends. Good job Specsavers Staff!👍 @ St. Vital Mall.
- AAArmaghan AliOct 28, 20255.0I had an excellent experience with Zirka at the optical shop! She was incredibly helpful, patient, and knowledgeable. She took the time to explain everything clearly and helped me find the perfect pair of glasses. Her friendly attitude and professionalism made the whole process easy and enjoyable. Thank you, Zirka, for going above and beyond — truly outstanding service
- IMIbtehaj Tasnim MikatOct 24, 20255.0I recently got my new glasses from Specsavers St. Vital and had a great experience. The staff were friendly and helpful, and Zirka was especially amazing — she patiently explained everything about the frames, lens upgrades, and made the whole process really smooth. Even though there was a small issue with my Blue Cross coverage, she handled everything professionally and made sure I understood all my options. Highly recommend this location — great customer service and quality glasses! 👓
- LLLive&LoveLifeOct 21, 20251.0Wasted lots of my money on 2 pairs of glasses for myself and 2 for my spouse. One of my pairs is horrible quality (Levis), arms are super loose (yes i have went into a store and they tried fixing it by putting some sort of glue in the screw-it didnt last more than a week.), and some sort of film is peeling on the lenses. My second pair is unusable because I can't see out of them. Something has been wrong with them since the 1st day I got them. The store in St Vital were dismissive and didn't help. Never going back. Never recommending Specsavers. Taking my money elsewhere.
Frequently Asked Questions About Specsavers St. Vital Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.