Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Southlands Crossing, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Medicine Hat, AB store or visit us in store to see the range.
Location
Specsavers Southlands Crossing
103-1991 Strachan Road, Medicine Hat, AB
T1B 0G4, Canada
Hours
Reviews
5.0
288 reviews
5 stars
277
4 stars
10
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Product Quality
Many reviews highlighted the quality of glasses and lenses, with customers expressing satisfaction with their purchases.
Affordability
Numerous customers noted the competitive pricing and great deals available, making eyewear accessible.
Store Experience
The store environment was described as clean, welcoming, and well-organized, contributing to a positive shopping experience.
Expertise
Staff demonstrated strong knowledge about eyewear options and provided personalized recommendations, enhancing customer satisfaction.
- SBShayla Buljubasic1 day ago5.0Francis was wonderful—very personable, professional, and attentive! Dr. Follis always provides an excellent experience. She’s incredibly knowledgeable, welcoming, and takes the time to answer all my questions. Highly recommend!
- CEChandra D Eadie2 days ago5.0If you need to give your eyes some love, come here! The staff is amazing. The sales are off the charts. And in today's economy the prices are fabulous! Thanks Specsaver Staff for your amazing service for both myself and my daughter!
- DMDiane MacDonald4 days ago5.0The staff at Specsavers are very professional and friendly. This location was very busy yet not once was myself or any other customers rushed. Very happy with my glasses. Francis is a very friendly staff member.
- BABailey ArmsbyOct 28, 20255.0I had an awesome experience at SpecSavers! The staff were super friendly, helpful, and made the whole process easy. I got amazing deals on two pairs of glasses and contacts I couldn’t be happier with the quality and service. Definitely recommend!
- GLGail LoosOct 20, 20255.0I needed a new frame. The staff was amazing! At one point, there was 4 staff, as well as the optometrist helping me choose one. Giving me their honest opinion on how each one looked on me. One of the staff even put her black sweater against me so I could see how the colour of the frame looked on my face. They were all very attentive and friendly and sincerely cared that the glasses that I picked and wore everyday were the perfect pair 👏🏻
Frequently Asked Questions About Specsavers Southlands Crossing
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.