Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Southgate Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Edmonton, AB store or visit us in store to see the range.
Location
Hours
Reviews
4.9
352 reviews
5 stars
327
4 stars
13
3 stars3
2 stars3
1 star
6
- JJj2 days ago1.0I had an extremely disappointing experience at this location. The staff member who assisted me lacked both knowledge and professionalism. Instead of helping me properly, she continuously gave incorrect information and told unrelated stories that had nothing to do with why I came in. What was especially frustrating was her failure to use basic tools available, she didn’t even try to look up my prescription using my health card or phone number, which should be standard practice. It felt like she was more interested in rushing people out the door than actually helping them. Overall, the visit felt like a complete waste of time. I left without answers, without support, and honestly shocked at the lack of competence. If I could give a zero-star rating, I would.
- AMAshley MacDonald5 days ago5.0The lady who helped me Ash was friendly, professional and provided an efficient service while helping me find colours and designs that I liked most.. Great styles and extremely affordable. Thank you
- WLW LeeOct 12, 20255.0Highly recommend this location. Helpful staff especially Sam. She was friendly, knowledgeable and processed my order efficiently. Provided great customer service. Location has a good variety in frame selection as well. Got a great deal with the current promotion.
- WWWendy WenigSep 29, 20255.0Outstanding care and service - my new glasses make me feel more confident and taller in some magical vision way.
- BMBrenda McLachlanSep 18, 20255.0Angel 🌟 is a star. Extremely patient with me and my questions. When she told me the total I was shocked. So very low. For a senior on a very limited budget (I know, boo hoo) it was wonderful to hear. The choice of frames was decent and I had my glasses in about ten days. And now I can see clearly. Really, what more can a person ask for?
Frequently Asked Questions About Specsavers Southgate Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.