Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Lonsdale, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in North Vancouver, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.9
301 reviews
5 stars
285
4 stars
6
3 stars0
2 stars
5
1 star
5
- DHDavid HibbardOct 9, 20255.0Excellent customer service!!!… something missing in today’s world
- NONancy OldhamOct 8, 20251.0The staff here told me I wasn’t able to use the 1 year warranty on my daughter’s glasses after she’d only been wearing them for 3 months. A man told me the glasses I chose were terrible on me, they wouldn’t put lenses in my fave old lenses, and they refused to not put the computer distance into my progressives, despite me repeating myself I don’t ever sit at a desk. I decided I didn’t want them, and it’s been 12 days since they told me they’d refund my benefits, and it’s still not happened. Don’t go here.
- HBHerb BossertSep 28, 20255.0Have been so happy with my new frames. I did have an issue with the fit on one of my frames but after meeting and discussing with Haseena, she was able to correct the problem immediately. Would definitely recommend to friends and family. The staff at the North Vancouver location are amazing
- NBNeil BellSep 22, 20255.0Great customer service and value, can’t say enough
- ABAlex baboulebouSep 20, 20251.0The staff is useless, the optician doesn't know how to craft progressive lenses and argues with you when you tell her you you still see blurry through her glasses. You won't actually save any money here!
Frequently Asked Questions About Specsavers Lonsdale
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.