Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianProtective EyewearContact Lenses Supplier
We’re Specsavers Kingsgate Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Vancouver, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.9
24 reviews
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- GJGreg Jablonski2 days ago5.0Wonderful experience with very knowledgeable, professional and friendly people. I will recommend Specsavers Kingsgate Mall to all my friends and family. Thank you for pleasant experience.
- MMMerlin MahOct 11, 20255.0Gteat service
- AMAndressa MarquetteSep 22, 20255.0The service at the Mount Pleasant store was great but unfortunately the quality of my lents not so much. When I use my glasses from Costco there is no reflection but with the Speacsavers It is weird when I am in a meeting online. UPDATE: After my review here the owner of the store contacted me and ordered new glasses using the same type of lent as my old one. I was impressed because I wasn’t expecting someone to care. This is an amazing Customer Service
- JJJerry JangSep 18, 20254.0Visit was September 4, 2025. The optometrist Dr. Lam was fine, the office was overly dark for the exam in my opinion. Rose the service Optician was great. The after service as to communicating with clients was not. When your new prescribed glasses are ready for pick-up, it will just sit, if you do not contact them if they are ready or not. There will be no email or cellphone text contact (as stated by them) to alert you that they are ready. Mine sat for 3 extra days before I called them. So, beware, if you depend on the use of glasses, be patient, you will need to follow-up with them instead, which will not be the other way around. Thank you all for reading.
- SXSophie XuSep 3, 20255.0I stopped by Specsavers recently and was helped by a very friendly (and handsome!) guy named Wally. I didn’t end up making a purchase that day because my wallet wasn’t ready 😂, but he took the time to pick out some frames for me that I absolutely love. His style and recommendations were spot on, and I’ll definitely be coming back to get them!
Frequently Asked Questions About Specsavers Kingsgate Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.