Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Hillside Shopping Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Victoria, BC store or visit us in store to see the range.
Location
Specsavers Hillside Shopping Centre
20-1644 Hillside Avenue, Victoria, BC
V8T 2C5, Canada
Hours
Reviews
4.8
310 reviews
5 stars
287
4 stars
11
3 stars3
2 stars1
1 star
8
- MSMuskan Singh1 day ago5.0I had a great experience at Specsavers from getting my eye prescription to getting my glasses. Riya at the store was really kind and helped me pick my glasses and get the right lenses. I got my glasses in no time!
- PSPaloma Shah2 days ago5.0I had a great customer service experience at this store with a kind lady named Riya. She helped me understand the best glasses in the store custom to my needs. I totally recommend this store thanks to this patient lady!
- LSLoretta Sims2 days ago5.0Placing order was fast and efficient. Ordered two pairs of glasses, and although one pair was later than expected (lab found defect and wanted to correct before sending out) my experience was very pleasant. Staff is courteous, knowledgeable and attentive.
- JDJohn Mark Depra3 days ago1.0No star. They promised to get my eyewear in two weeks but could not deliver. I will call tomorrow morning to cancel my purchase. Please stay away from this shop if you need your eyewear within two weeks time, they can not do it. I highly recommend the shop nearby, my wife got hers in less than a week.
- DWDave WrightOct 11, 20255.0This was my second visit to Specsavers Hillside. The Optometrist, Dr. Ruxton was very helpful, pleasant and knowledgable. The salesperson, Wren was really good. Very helpful, fun and easy to get along with. She explained everything to me regarding the cost, how long the glasses would take and what upgrades i had. I would recommend Specsavers to anyone needing an eye test or new glasses. They are very welcoming and their prices are excellent.
Frequently Asked Questions About Specsavers Hillside Shopping Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.