Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Gerrard Square, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Toronto, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.7
235 reviews
5 stars
208
4 stars
13
3 stars1
2 stars
5
1 star
8
- SSSimi2 days ago5.0Elsie and Dr. Zhang were absolutely wonderful in making sure I get my eye test done and in selecting frames that I liked. I look forward to going back to them in the future
- SSSandyOct 14, 20254.0Very good service and quality glasses.
- SRSejal RamdamOct 7, 20255.0I’ve been a regular customer at this Specsavers branch, and I’ve always been impressed with the friendly service. But my recent visit was truly exceptional, thanks to the outstanding assistance I received from Cid. Not only did Cid go above and beyond in helping me choose the perfect frames, but he also expertly guided me through the insurance process and answered all my questions with patience and clarity. Cid’s professionalism and dedication to customer satisfaction have raised the bar for me, and I’m grateful for the exceptional service I received. Well done, Cid!
- VEVanessa EdwardOct 5, 20255.0Amazing staff , always so friendly & helpful my kids loving coming here too
- JTJenny TennierOct 3, 20251.0Unsatisfactory experience. I had my eyes checked here/prescription. The Doctor who did my exam provided a service that was extremely rushed. She did not care about her patients and rushed me. Every slide while having my eyes checked I had about 1 second to respond before she moved onto the next slide. I am convinced I was given a prescription that is not correct. I am wearing glasses that make me feel dizzy and hurt. When I asked the Doctor about my over all eye health she just kept saying she 'didn't know'. For example I asked her if my eyes were healthy because I was genuinly conserned as I have seen a decline in my vision and she just said "I dont know some people wear coke bottle lenses". I don't even know what this means. I am completely unsatisfied with my experience here at SpecSavers. The Doctor literally made me feel like another number and the system as she did not care at all about her patient. I will never go back to SpecSavers again. I wasted tons of money on Frames and Lenses from another establishment because I knew right away I am not buying glasses here after my exam. Now I am out hundreds of dollars with glasses that make me feel dizzy and sick. Honestly so upset about this. Felt like the dollar store of eye health, don't come here they don't care about their patients.
Frequently Asked Questions About Specsavers Gerrard Square
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.