Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Fairview Park Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Kitchener, ON store or visit us in store to see the range.
Location
Specsavers Fairview Park Mall
M025A-2960 Kingsway Drive, Kitchener, ON
N2C 1X1, Canada
Hours
Reviews
4.8
401 reviews
5 stars
356
4 stars
23
3 stars
7
2 stars2
1 star
13
- TVthomas vinod2 days ago5.0Good people and explanations are the best about what they are doing and about the next step
- RLRichard LucasOct 7, 20255.0Very friendly staff and great service.
- TGTony GOct 3, 20255.0Great place to shop. Lots of options and great customer service.
- LBLisa BouffardSep 29, 20254.0Great service! I was in/out quickly. Very nice associates. Only issue is, they were short staffed and our interactions were frequently interrupted. The associate was very apologetic.
- JRjohn roederSep 24, 20255.0our family switched from our old optometrist and could not be more happy with the customer service and value for our dollar. all the staff have been great but Barb goes above and beyond to make sure we are happy customers .
Frequently Asked Questions About Specsavers Fairview Park Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.