Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Billings Bridge, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Ottawa, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
285 reviews
5 stars
265
4 stars
11
3 stars2
2 stars1
1 star
6
- RNrene francis nteziryayoOct 10, 20255.0First time visit, just bought 2 pairs. the overall experience was amazing ; Pablo helped me pick the frame and lenses, Rebecca while running test, she would explain to me what exactly she was doing, and the doctor was friendly and very informative. would recommend anytime.
- DGDane GarethOct 9, 20255.0They were able to help me when in need, my previous pair were lost and I knew i wasn’t able to focus without them. I’m glad to have found a reliable store that also accepts my insurance!
- AOAmy OrtisOct 7, 20255.0I had a great experience with Mehedi! He was very nice and helped adjust the frames I wanted to purchase to make sure I was certain about them before going through with the buy. He was very fast and I left very excited to receive my new pairs of glasses! Also super good deal for two pairs!!
- PFpam fairbairnSep 30, 20255.0I highly recommend this location at Billings Bridge Plaza! I went in this past weekend to ask about new glasses and options available to me and can honestly say that you will not receive more exceptional customer service than at this store! Their knowledge, time spent explaining and customer service surpassed my expectations and I have already recommended this Specsavers to friends and family! Thank you to Pablo, Teresita and Hermann (manager) for providing me with such a pleasant experience!!
- JTJavy TharaneeSep 29, 20251.0Terrible experience with Specsavers. Got 2 new glasses in August 2025 with their updated prescription (Done in Oct 24 but wanted to get contacts and glasses at the same time so i wasnt ready for new glasses) Now after more than a month I still get headaches wearing them. When I went back, they did not troubleshoot and just told me to pay for another exam as it could be my prescription changed in less than a year. Prior to this, I wore my glasses with the previous prescription for 2.5 years with no issues. Poor quality, no refund, and now I’m stuck with 2 useless pairs. Never going back. Looking at the other reviews it seems like im not the only person who experienced this.
Frequently Asked Questions About Specsavers Billings Bridge
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.