Connect Hearing

Reviews

• JB

  Jim Bechard

  1 day ago
  5.0
  I’m very happy with my visits. The office staff are always pleasant, helpful and patient communicating with me - which I know can be difficult. And Margret has gone well beyond any previous audiologist I’ve seen in setting up my hearing aids, listening to my concerns and providing direction to assistive programs.
• GM

  Gillian Murad

  Oct 11, 2025
  5.0
  My experience with Connect Hearing began when my late husband, who had severe hearing loss as a result of proximity to gunfire during his naval career, became a patient of audiologist Mae Hernandez. My husband had become increasingly isolated by his deafness, no longer able to participate in conversation, mis-hearing what had been said to him; Dr. Hernandez prescribed sophisticated Phonak hearing aids, enabling him to hear once again the voices of his family and good friends—really restoring him to society. More recently, my hearing deteriorated. After thorough audiological testing, Dr. Hernandez prescribed hearing aids with noise cancelling technology which permit me to hear clearly, even in crowded, noisy situations. Connect Hearing has a number of offices on Vancouver Island and elsewhere. The staff are without exception kind and courteous, greeting clients when they enter the well-decorated, comfortable offices. Appointments take place on time; devices are manufactured with despatch and presented with charging capsules; cleaning devices are included. There is never pressure to upgrade to potentially more-expensive hearing aids than one really needs. I have no hesitation in recommending that those with hearing loss contact Dr. Hernandez and Connect Hearing.
• JC

  Joe Coffey

  Oct 9, 2025
  5.0
  It was great! First time getting a hearing test. Mae Hernandez was so nice and put me at ease. Explained everything to me as we went through the different tests. And just over all explained the results and what I can do myself to help with my hearing issues and what to keep an eye on. All and all a really positive experience and I would highly recommend Mae Hernandez to anyone I know.
• GD

  Gabriela D.

  May 29, 2025
  5.0
  An excellent place to have your hearing tested. Margret was super knowledgeable, very kind and spotted my issues right away! Highly recommend!
• BD

  Bill Donaldson

  May 24, 2025
  5.0
  Here in Victoria Connect Hearing is my go-to place for anything to do with hearing problems and devices. Service is excellent! The audiologist is professional and caring. Importantly she fully understands veterans' issues with hearing loss.