Connect Hearing

Reviews

• SW

  Sue Wood

  Sep 8, 2025
  5.0
  My mother has custom hearing aids the she purchased many years ago from Connect Hearing. I now care for her here in the Cowichan valley and she had no information on the purchase . We found that her one aid had lost the gasket that holds the wax stop in place. I called Connect Hearing and gave them her name and voila! she came up in their data base. I headed into the store and Jody and her colleague (sorry they were so quick I didn’t get her name) took the aid and had it fixed in no time flat. Superior service!!! Highly recommend!
• RW

  Robert Williams

  Sep 6, 2025
  5.0
  The staff is excellent and very helpful.
• TS

  Terry Skene

  Jun 30, 2025
  5.0
  I just recently upgraded my 3 year old hearing aids to a noise refusing type. I was extremely pleased with the way Eunice Estrada (practitioner) tested and explained in detail the results of my latest hearing exam. She also described the step to step use, care and maintenance of the new aids. She was very pleasant to deal with and my overall experience was excellent. The front end staff were also very helpful adding to the overall experience.
• RH

  Ross HAMILTON

  Jun 25, 2025
  5.0
  When both my earing aids quit at the same time, Mike and the staff went above and beyond the call of duty to get me setup with new ones as soon as possible. They are efficient, friendly, helpful and very pleasent to deal with. I highly recommend them.
• WU

  Warren Ulrich

  Jan 29, 2025
  5.0
  Mike and the staff of the Duncan store make your experience friendly and easy. I have been dealing with them for many years and would not think of going anywhere else. Great service.