Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising the staff's friendliness and professionalism, while others report rudeness and poor communication.
Efficiency
Many customers appreciated the quick and efficient service, noting that appointments were handled smoothly and repairs were completed in a timely manner.
Scheduling Issues
Several reviews highlighted problems with scheduling, including last-minute cancellations and difficulties in reaching the local shop via phone.
Quality of Work
Overall, customers were satisfied with the quality of the repairs, although there were some complaints about incomplete clean-up and damage during service.
Communication
There were significant concerns regarding communication, particularly with the automated phone system and conflicting information about appointments.